MedicalLook.com values your privacy. This Privacy Notice outlines how your data is collected, stored, and used across our platform. For any inquiries, please contact us at info@MedicalLook.com.

Account Requirements

To view pricing or place orders, users must create an account. As a wholesale platform, valid business information such as a reseller permit or tax ID may be required. Each registration is subject to manual review. We reserve the right to suspend accounts without notice if necessary to maintain platform integrity.

Your Information

Users can modify their account details anytime through the dashboard. Your contact info is used only for purposes such as order confirmation, support, shipment updates, or marketing messages you opted into.

Security Measures

We protect your information with Secure Socket Layer (SSL) encryption technology. Sensitive data like billing information is transmitted securely and stored in accordance with industry best practices. We prioritize confidentiality and system integrity at every level.

Tracking & IP Logging

IP addresses may be logged to analyze user behavior, prevent fraud, and improve services. Suspicious or abusive IPs may be blocked to maintain security and fairness across our network.

Order History

All orders are stored in your account dashboard with the following statuses:

• Pending – Order is received and awaiting review.
• Processing – Order is being packed or prepped for shipment.
• Shipped – Order has left our warehouse and tracking is provided.

Cookies & Sessions

MedicalLook.com does not use tracking cookies. However, secure session identifiers are used to manage your login and cart information. These are temporary and do not store private data on your device.

Data Usage & Analytics

We may analyze usage patterns (e.g., page views, region, frequency) to better serve our customers. These analytics help us improve inventory selection, streamline marketing, and refine user experience. All analytics data is anonymized and not personally identifiable.

External Links

We may link to trusted third-party platforms (e.g., payment gateways or shipment trackers). Each external site has its own privacy policy, which we do not govern. Please review those policies when visiting external platforms.

Email Communication

Our primary method of contact is email. This includes order receipts, updates, support, promotions, or newsletters. You may unsubscribe at any time using the link provided in those emails.

Newsletter Preferences

We offer a regular newsletter highlighting promotions and new arrivals. If you wish to stop receiving marketing emails, follow the opt-out link in any message or adjust your settings in your account dashboard.

Inactive User Policy

To protect our platform's performance, inactive accounts may be closed after a period of inactivity. If your account is affected, you will be notified in advance and can always re-register when ready.

Why We Request Your Info

Information collected during registration and order placement ensures accurate fulfillment, fraud prevention, and customer support. Your information is kept private and encrypted. We never sell or lease customer data to third parties.